Privacy Policy
Last updated: October 11, 2026
The short version
- We collect only what the app needs: your email to sign in, your settings, and the teams, matches, notes and alerts you choose.
- No ads, no tracking across other apps or websites, no selling or renting of your information.
- We don't access your location, contacts or photos.
- You can delete your account and all of its data at any time, from inside the app.
This policy explains how TayoIQ ("TayoIQ", "we", "us") handles information when you use the TayoIQ mobile app and the website at tayoiq.com. Questions? Email support@tayoiq.com.
1. Information we collect
Information you give us
- Account: your email address and password. Passwords are stored only in encrypted (hashed) form by our sign-in provider; we can't see them. If you use Sign in with Apple, we receive the email address Apple shares with us (this can be a private relay address if you choose “Hide my email”) and your name if you choose to share it; we don't receive your Apple password.
- Profile: an optional display name.
- Your choices in the app: teams you follow, matches you star, notes you write, alert and notification settings, quiet hours, sports you're interested in, and answers to in-app match polls.
- Website waitlist: if you join the waitlist on tayoiq.com, we keep the email address you enter, and any sports you pick, so we can tell you when TayoIQ launches.
- Messages to us: anything you send to our support email.
Information collected automatically
- Notification token: if you allow notifications, a token that lets us send alerts to your device. It is linked only to the account signed in on that device and is removed when you sign out.
- Time zone: used so quiet hours and kick-off times are shown correctly.
- Notification history: a record of which alerts were sent to you and when, so we don't send the same alert twice.
- Subscription status: which plan you're on. If you subscribe, payment is handled by Apple; we never receive your card details.
- Technical logs: our hosting provider keeps standard server logs (such as IP address, time of request and errors) for security and troubleshooting.
What we don't collect
We don't collect your precise location, contacts, photos, health data or browsing history. The app contains no advertising and no third-party analytics or tracking tools.
2. How we use information
- To run your account and sign you in.
- To show your teams, matches, notes and settings on your devices.
- To send the alerts you've asked for, respecting your quiet hours.
- To provide the features of your plan.
- To keep the service secure, fix problems and answer support requests. When you contact support, our team can look up your account by email, send you a password reset code, confirm your email address, or delete your account at your request. Our team can never see or set your password, and every such action is recorded.
- To email waitlist members when TayoIQ launches.
We don't use your information for advertising, and we don't sell it, rent it or share it for others' marketing.
3. Services that help us run TayoIQ
We use a small number of providers that process information only on our behalf:
| Provider | What it does | Information involved |
|---|---|---|
| Supabase | Database, sign-in and hosting | Your account and everything you save in the app |
| Resend | Sending account emails (sign-up and password-reset codes) | Your email address and the content of those emails |
| Expo and Apple Push Notification service | Delivering notifications to your device | Notification token and the alert text |
| Netlify | Hosting tayoiq.com and the waitlist form | Waitlist email and standard web logs |
| Anthropic | AI-written match insights | Match statistics only, never information about you |
| Apple | Sign in with Apple, App Store purchases and subscriptions | Handled by Apple under Apple's privacy policy |
Match data (scores, statistics, team names and logos) comes from a sports data provider. We don't send that provider any information about you.
We may also share information if the law requires it, or to protect the safety of our users or the service.
4. How long we keep information
- Your account and app data are kept while your account exists.
- Items you remove (such as a followed team or a note) are kept in a removed-items history so they can be restored if removed by mistake, for up to 3 years, then deleted for good.
- When you delete your account, all of the above is deleted immediately.
- Records of actions our support team takes on an account (for example, sending a reset code or deleting an account at your request) are kept for up to 1 year, then deleted. They contain the account's email address, the action and the date.
- Waitlist emails are kept until launch or until you ask us to remove them.
- Server logs are kept for a limited period set by our hosting providers.
5. Deleting your account
In the app, open Settings → Account → Delete account. This permanently deletes your account and everything linked to it: your profile, followed teams, starred matches, notes, alert settings, notification history, poll answers and removed-items history. It can't be undone. If you signed in with Apple, we also tell Apple to disconnect TayoIQ from your Apple ID.
Subscriptions: deleting your account does not cancel an App Store subscription. Cancel it in your iPhone's Settings → your name → Subscriptions.
Can't access the app? Email support@tayoiq.com from the address on your account and we'll delete it for you.
6. Your choices and rights
- Access and correction: most of your information is visible and editable in the app. For a copy of your data, email us.
- Deletion: as described above.
- Notifications: turn them off at any time in the app or in your device settings.
Depending on where you live (for example, California, the EU or the UK), you may have additional rights, such as to know what we hold about you, to object to certain uses, or to complain to a data protection authority. Email us and we'll respond within 30 days. We don't sell or share personal information as those terms are defined under California law.
7. Security
Information is sent over encrypted connections, and access to your data is limited to your own account. No service can promise perfect security, but we work to protect your information and will notify you if a breach affects you, as the law requires.
8. Children
TayoIQ isn't directed at children under 13, and we don't knowingly collect information from them. If you believe a child has given us information, email us and we'll delete it.
9. International use
TayoIQ is operated from the United States, and our providers may process information in the United States and other countries.
10. Changes to this policy
If we change this policy, we'll update the date at the top. For significant changes, we'll also let you know in the app.
11. Contact
TayoIQ · support@tayoiq.com